Privacy Policy

Last updated: September 2026

At We Are Breathe Ltd, we take your privacy seriously. This policy explains what information we collect, why we need it, and how we use and protect it.

Who we are

We Are Breathe Ltd is the data controller for the personal information described in this policy. We are registered in England and Wales, company number 12934931, with our registered office at Concorde House, 18 Margaret Street, Brighton, BN2 1TS. You can contact us about anything in this policy at info@wearebreathe.co.uk.

What information do we collect?

When you place an order, contact us, create an account, enter a competition or use one of our services, we may collect your name, email address, telephone number, billing and delivery address, and details of your orders.

How do we use your information, and why?

• To process and deliver your orders, take payment and provide customer service. We need to do this to fulfil our contract with you.
• To keep records for tax and accounting. We are legally required to do this.
• To send you news, offers and product updates, where you have agreed to receive them. This is based on your consent. You can unsubscribe at any time.
• To run, secure and improve our website. This is in our legitimate interests.

We never sell your personal information to third parties.

WAB Text, Tap, Go

If you register for WAB Text, Tap, Go, we will store your name, mobile number, email address and delivery address so you don't need to provide these details every time you order.

We use this information to identify you when you text us an order, send you payment requests, arrange delivery and contact you about your order where necessary. Orders are placed and confirmed by text message with a member of our team.

We identify Text, Tap, Go customers by their registered mobile number. If you change your number, or lose your phone, please let us know as soon as possible so we can update or suspend your registration.

Registering for Text, Tap, Go does not automatically sign you up for marketing.

You can update your details or ask us to remove you from Text, Tap, Go at any time by emailing info@wearebreathe.co.uk.

Payments

All payments are processed securely by PayPal. We never see or store your full card or bank details.

Who do we share your information with?

We only share information where necessary to provide our services. This includes:

• PayPal, to process payments
• Royal Mail and other delivery companies, to deliver your order
• trusted providers who help us run our website, email and business

We may also disclose information where we are legally required to do so.

Some of these providers may process data outside the UK. Where they do, we make sure appropriate safeguards are in place as required by UK data protection law.

How do we protect your information?

We take appropriate technical and organisational measures to protect your personal information against loss, misuse and unauthorised access.

How long do we keep your information?

We only keep personal information for as long as reasonably necessary. Order and payment records are kept for the period required by tax and accounting law, normally six years.

Text, Tap, Go registration details are kept while you remain registered for the service, unless you ask us to remove them.

Your rights

Under UK data protection law, you have the right to:

• ask for a copy of the information we hold about you
• have inaccurate information corrected
• have your information deleted
• restrict or object to certain uses of your information
• receive your information in a portable format
• withdraw your consent at any time, where we rely on it

To make a request, email info@wearebreathe.co.uk. There is normally no charge, and we will respond within one month.

If you are unhappy with how we handle your information, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Our website uses only essential cookies. These are needed for the site to work properly, for example to remember the items in your basket and keep you logged in. We do not use cookies for advertising or tracking.

Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

We Are Breathe Ltd
Keeping you gripped up since 2020.